Transfer Subscription License

Because Elvee subscriptions are processed through the mobile app stores, your license is tied directly to your Apple ID (iOS) or Google Account (Android).

Transferring between devices of the SAME operating system

If you got a new iPhone or Android device, transferring your subscription is automatic:

1. Log in with the same Apple ID or Google Play Account on your new device.
2. Open the Elvee app and navigate to Settings > Subscription.
3. Tap Restore Purchases. Elvee will automatically fetch your active license.

Transferring between iOS and Android (Cross-Platform)

In-app purchases cannot be synced across Apple and Google directly due to store restrictions. If you are switching platforms:

1. Please contact us via the Contact page or email developer@elvee.app.
2. Provide your original receipt, invoice number, or purchase confirmation.
3. Our developer support team will verify your active billing status and manually link your subscription license to your new Elvee account.